RedFinch – Shipping Policy
Last Updated: 15-Feb-2024
At RedFinch, we want to ensure a smooth and transparent shopping experience for our customers. This Shipping Policy outlines the details regarding the shipment of products purchased on our website.
1. Order Processing Time
Orders are typically processed within 2 business days of receiving payment. Processing time may vary based on product availability, order volume, and other factors.
2. Shipping Methods
We offer several shipping methods to provide flexibility and convenience for our customers. The available shipping options, including estimated delivery times and costs, will be displayed during the checkout process.
3. Shipping Destinations
We currently offer shipping to Worldwide. If your location is not listed, please contact our customer support team to inquire about the possibility of delivery to your region.
4. Shipping Costs
Shipping costs are calculated based on the selected shipping method, the destination, and the weight or dimensions of the items in your order. The shipping cost will be displayed during the checkout process.
5. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status and location of your package.
6. Customs and Import Duties
Customers are responsible for any customs duties, taxes, or import fees associated with their orders. RedFinch is not responsible for delays or additional charges due to customs processes.
7. Shipping Delays
While we strive to deliver your orders on time, shipping delays may occur due to factors beyond our control, such as weather conditions, customs processes, or carrier issues. We appreciate your understanding in such circumstances.
8. Missing or Damaged Items
If you receive a package with missing or damaged items, please contact our customer support team within 2 days of receiving your order. We will work to resolve the issue and ensure a satisfactory outcome.
9. Changes to Shipping Policy
RedFinch reserves the right to modify or revise this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at pratik@redfinch.in.
By placing an order with RedFinch, you agree to adhere to the terms outlined in this Shipping Policy. Thank you for choosing RedFinch for your shopping needs.
Thank you for choosing RedFinch!